Self check-in is not available in case of a booking has more than 9 passengers. The unsuccessful payment could be many reasons. TIA, Robbo : I have my flight tomorrow and it was paid already. Top 50 best listed companies in Vietnam. I have the pdf tickets. These keys are only good for a set period of time, after which access to the resource will expire and a new key will need to be retrieved. Show your e-ticket during check-in at the VietJet counter at the airport, or use it for self check-in (at the airport or online), to . All rights reserved. I am facing similar issues, my money is refunded after transaction but when I am checking booking reservation booking code showing invalid, I don't know how to find out Step 1: Search flight Access to website: vietjetair.com Select and fill up all the information: Itinerary; Origin - destination; Flight date; Number of passengers (Adult, children, and infants); Fill promotion code: if any Click " Let's go ". Pay online with types of card on website www.vietjetair.com: 1.1. Waiting for refund. By debit card through smartlink 2. I booked a VietJet flight from VietJet's official website for 17/02/2023 but I have not received any confirmation/email yet and the booking amount has been debited from my account. Rinku : Guest : Date of departure: 17.02.2023 If I cant use either of these cards can anyone advise how I can book/pay for my flights here in Australia. The main piece must be not exceed 56cm x 36cm x 23cm in dimensions.- Hand baggage must be able to be fitted under seats or in on-board baggage compartments. Step 2: Select flight, ticket type Click to view and select the ticket type, fare rule. Please check out details related to types of airfare, terms and conditions. Card got declined but a check with bank revealed that 2 payments have been made. Otherwise impossible to book!! Make sure that you input correct email address, so we can send to you. You can't select your tax year on the verify identity page. Has anyone faced this kind of issue on the Vietjet website, and what should I do? even i did not get any email saying payment refusal for your booking. I read here that a lot of people have had exactly the same issue. I have the pdf tickets. I really should have checked this, I do know skyscanner dont cover all (ta && ta.queueForLoad ? As soon as detecting that your hand baggage was missed or forgot on the aircraft, please contact with staffs at Lost and Found counter for supporting. I read through other people's messages - I had to swap my names around. This endpoint can be used to make a payment on an existing reservation. Tks I have emailed them and they haven't replied and have tried to ring and the number doesn't ring through what a nightmare! Guest : Hard to contact them I tried through everything. Paying in online booking system not fully functional. even though I was debited (I received a payment confirmation by email) The amount was debited from my bank account but the website showed that payment was refused. My tickets are booked online and reservation code is available on that Don't * money on hearing the options Guest : I just got it! 4times. "href":"https://vietjet-api.intelisystraining.ca/RESTv1/reservations/AKqlh8tSfnQBx7rF3%C2%A5xvOgWFabpUzY2mD18JanWDZ6F%C2%A522jhqrTfikw0bTQaRN063FTo0zfdDTltvzr%C2%A5B4Mc9w==/passengers/WwXcehUljtnq4kkeHJJtCT18T6U9OBZdUiYwTLrQANx1i7uZdBDvdvg5jNXqbz0dsNqK5IZRxWx8d38OWgPuzuWGBZyA%C6%92EuIQxLTo2qZxLc=". The reservation balance is greater than the given payment. SANJAY CHATURVEDI : Hi Like the same for me, Bangkok Danang, mayby in international cause i have 2 another reservations in Vietnam and it's ok!! Hello, I have a question about promotional codes when purchasing tickets: when I saw the news that Vietjet was having a black friday sale, I entered the promotional code and made a reservation, but the discount is not applied. The staff there couldn't tell me what the problem was either. 1 review 1 helpful vote Vietjet - can I pay for my luggage at the counter? Waiting for refund. I felt so sad after I made some silly investment plans. I gave up and decided to see if things got better while actually in Vietnam. Depend on the ticket class, allowance checked baggage is included or not:- SkyBoss ticket: including allowance checked baggage is 30 kgs.- Other tickets (Promo & Eco): Not include allowance checked baggage.You can purchase extra checked baggage directly on our website or can send us request by email. This just happened to me too. There is no "Manage mu Booking" on Vietjet Air site. Sent email as promised from 3 to 5 days to response. Getting a reservation by it's unique key will allow you to view specific details about the reservation. My tickets are booked online and reservation code is available on that For the "middle and given name" field, use your MIDDLE and LAST names with a space in between, ie. ChargeSeat of /SelectionSeat 66000VND BUT Quotation is 99000, Due to double seat flag, need to remove either of two flag, "An exception occurred in ReservationManager.AddReservation/AddResPayment (-999)", "Errors": [ { "source": ".Net SqlClient Data Provider", "number": 266, "state": 2, "class": 16, "server": "tcp:iasaws-listener.intelisys.ca", "message": "Transaction count. I tried to book a ticket from their website and paid in VND using my foreign visa debit card. With our website, you can easily book your flights, Manage Bookings, Cancellation Ticket, Travel Assist, and many more with just a few clicks. Tks. The response body will contain specific information about the request issue. I have heard this horrible song one day I will touch your soul for probably 1,5 hours total. I am facing similar issues, my money is refunded after transaction but booking shows confirmed. TIA, I AVE NAME ONLY IN PASSPORT HOW TO ISSUE TICKET, i have name only in passport how to issue the ticket. I lost a huge amount to a trading company. I booked the ticket on the Vietjet website and received the booking confirmation via email, but the money did not deduct from my bank account. 15 reviews 41 helpful votes VIETJET.COM - Issue booking and paying for flight with Card 10 years ago Save Hi - I have been trying to book flights using my visa credit card and debit card on line through their website, but have had a "declined card" message. This is general forum, and Vietjet does not look into any queries here . ", "modelState": { "reservation.BookingInformation.ContactInformation.Email": [ "The field Email must match the regular expression, Enable to cast COM object of type 'System.__ComObject' to interface type, the QueryInterface call on the COM component for. Answer 1 of 12: I booked a flight for May, and a conditional charge has appeared on my credit card. Please check it from your end and let me know an update for the same as early as possible and revert my amount back if booking is not confirmed. "key":"gTgpbPNY5FTOcDn7dveyKaSYii95yJc4o8QLiUMejvKAHO89o6NTR2fxvlE6t9g". Re: Vietjetair internal flight payment problem 1 Oct 2022, 11:30 pm Save The bottom part of their website home page lists half a dozen ways to contact them. Some cookies and other technologies may serve to recall personal information previously indicated by a site user. it always get this error. "key":"gnt6BDjgabZCjtIaspQrFIHHPScEOLoWn3bHu4jGYo=". Paid by Visa. 101 Kitchener Road #03-38 Jalan Besar Plaza Singapore 208511 Tel: +65 6388 8883 / 6334 0255 Email: [email protected] Website: www.chariot.com.sg Airport Name: Singapore Changi Airport Queries handled by VietJet Air Singapore GSA Office including: Flight Ticket Booking Flight Ticket Cancellation Flight Ticket Rescheduling Web / Online Check-in [/QO In the past, undergrad borrowers could have their debts forgiven after 20 years of payments. Payment for your VietJet ticket can be made via bank transfer, internet banking, ATM bill payment, counter payment, 7-Eleven, and credit/debit card. Clients can follow our these steps below to make your booking:Step 1. but then an error occurred during the login process. Find out what to expect from this airline in my detailed VietJet Air review. Same here. Click on the Search button.Step 2. Dont be a sucker like me, fly Thai air or anyone else. A three-city, five-day whirlwind adventure in Vietnam, Artist Lindsay Arakawa on her quick but rewarding trip through Ho Chi Minh, the Mekong Delta, Hoi An, and more, Vietjetair internal flight payment problem, Re: Vietjetair internal flight payment problem, Get answers to your questions about Vietnam. I go thru the whole booking process to find out my Visa Debit Card and my Visa Credit Card are "unsupported" (These are cards issued by an Australian bank) I read here that a lot of people have had exactly the same issue. Has anyone experienced the same before? Have you travelled or you rguest with Viet Jet, Is there any problem in boarding if Last and First Name Interchanged?? Has anyone experienced the same before? While I could book the flight with the pay later option, it just flatly refused to accept my card(s). But my debit card details shows that amount was deducted. Boarding efficient and on time departure and arrival at KBV. If you need a receipt to claim for your travel expenses, you can send us an email with necessary information, so, our customer service can help to issue a receipt/ invoices. 10 reviews 1 helpful vote Vietjetair internal flight payment problem Oct 1, 2022, 11:09 AM Save I've tried several times now to buy an internal flight with vietjetair, but it fails every time when I try to make payment with my credit card. Can anyone recommend an agency that works on line and can provide me with the E ticket? I paid with a credit card. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-49376246', '');}, 'log_autolink_impression');Vietnam, UK ,Australia etc. So am I and how do we get it fixed up ?? We are not be responsible for any fees which may be levied by the issuing bank while purchasing tickets on our website. Rohit : The request API resource requires authorization (login) and none were provided or authorization has failed. Book new ticket on Vietjet's website/App at https://www.vietjetair.com. I tried several times to buy a baggage but I got the message "Oops! Is this pretty. Can anyone please share their experience. 4times. The pop up says Reservation code does not exist or has not been paid. I can't pay by credit card in the Vietjet Air website when I book. (ta && ta.queueForLoad ? Is it maybe too soon for flights in March or does anyone know what the problem might be? I've tried different cards but the same 'Oops' message saying it's failed comes up. You can book, purchase all domestic and international flights displayed on our search box. If you need any further assistance, please kindly contact us by email or telephone. Accept the Terms & Conditions related to the booking policy. They did not. Het Mehta : I need to modify the booking but the issue is they don't share the ticket yet. The first level is request level errors which are represented only by HTTP Response codes. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115213443', '');}, 'log_autolink_impression');flights with Vietjet via Trip on Skyscanner.net. Using JWT Authentication With The REST APIs. For the booking it says surname middle given Please check it from your end and let me know an update for the same as early as possible and revert my amount back if booking is not confirmed. Can anyone please share their experience. I don't think it was there card but the (ta && ta.queueForLoad ? Reference Number : 235407511805, Passenger has a given name only in the passport. after EXECUTE indicates a mismatching number of BEGIN and COMMIT statements. If I cant use either of these cards can anyone advise how I can book/pay for my flights here in Australia. To ensure that flight be on time, passengers are required to be present at boarding gate at least 30 minutes before the departure time. I go thru the whole booking process to find out my Visa Debit Card and my Visa Credit Card are "unsupported" (These are cards issued by an Australian bank) If you block or delete cookies you may find the usefulness of our site to be impaired. Unable to checkin online for 2 tickets from mumbai to Hanoi! Now, were they worth my time and money? This is also not working for me. If you do not use one-way segment, the return segment is still valid. Passenger boarding denied : DefiniteMatch (-7), exception occurred in ReservationManager.AddReservation/_addResJourneys (-999), The currency.code must same with currency of reservation, "exception occurred in ReservationManager.AddReservation/_addResJourneys : Availability check failed, either no valid fare was found, OR one or more of the seats are no longer available : dbo.sp_Reservation_Add (-997)", no valid fare was found, OR one or more of the seats are no longer available. When I am calling customer care, they are saying that my ticket is confirmed. Refund form. It says failed but the status is still unpaid for 3 hours. The resource is not available (deleted or changed) or the request Uri is not a valid request routing. Guest : hello I have the same issue. The first level is request level errors which are represented only by, Using JWT Authentication With The REST APIs, Making A Payment On An Existing Reservation, The request body is malformed or parameters are invalid. My tickets are booked online and reservation code is available on that Prachi kakade : You can book and pay for your tickets via the following methods: 1. How can I get my money back? Hi, can anyone help ? International flights: 50 minutes before the departure time. Has anyone faced this kind of issue on the Vietjet website, and what should I do? It says failed but the status is still unpaid for 3 hours. Air crew provided great service from start to finish. First time travellers to VN should always advise their bank that they are going to SE Asia for this reason. They're doing many ways to take your money by charge overweight or extra fee and really rude to customers. Guest : Used my visa credit card. Our customer service staff will check & inform you back the result. Only some "State/Province" on the "Card owner's informtion" dialog can be accepted when you pay via credit card. Click on "Continue.Step 4. Guestsss : When I am calling customer care, they are saying that my ticket is confirmed. Very common problem. 8 reviews Antony Lynam (Thailand) 9th January 2023. Vietjet is strictly a point-to-point carrier and hold no responsibility for connecting flights under any circumstance, even if passengers fail to board such flights. My money has been deducted. Flight no: VJ1806 For the "family name" field, use your FIRST name, ie. I tried to book a ticket from their website and paid in VND using my foreign visa debit card. Such errors are emitted due to problems found with the request authorization, request Uri, request parameters, or request body content. A child under 24 months old (according to date of birth) will be charged fee which is public on website and seated with adult. FROM : AHMEDABAD(AMD)--00.05 WEB CHECK-IN COUNTER is opened to serve passengers who make self check-in. After completing checking in online, passengers need to proceed:- If passengers want to check baggage or do not issue boarding pass in advance, they must be at counter at least 50 minutes before departure time to check baggage and issue boarding pass due to the counter will be closed 40 minutes before departure time. If you find any solution please ping me on wahstup 9029452013, Guest_Pune : Sent email as promised from 3 to 5 days to response. We regret to inform that no refund, no cancellation will be applicable. "href":"https://vietjet-api.intelisystraining.ca/RESTv1/companies/gnt6BDjgabZCjtIaspQrFIHHPScEOLoWn3bHu%C2%A54jGYo=". Please consult the HELP menu of your browser to learn how to do this. Yes, that worked for me! Remittance. The pop up says Reservation code does not exist or has not been paid. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I had a call with customer service and they said they will be able to fly from Christmas week but I wonder that just true and they will cancel it last minute? I am trying to book an international fare SYD-SGN for May 2023 "Middle Smith" in "John Middle Smith". I am getting error " reservation code does not exist or has not been paid" at the time of web check in If you need assistance, you can send us an email, so, we can book on your behalf. What are the benefits of web check in? See this article for further detail on using the quotations endpoint. interchange your first and last name, Guest : I have the same issue and Im worried I dont fly tomorrow. Passengers need to show e-ticket or booking code when check-in at the airport. New and eco-friendly aircraft. I have emailed them and they haven't replied and have tried to ring and the number doesn't ring through what a nightmare! From the looks of it their customer service seems impossible to get through to! As soon as detecting that your checked baggage was missed, please contact with Lost and Found counter at the airport immediately. Ping me on [email protected], Rohit : Phuong Trang bus from Da lat to Ho Chi Minh . Domestic flights: 40 minutes before the departure time. Asia Pacific Low Cost Airline of the Year 2019. To know more about how our privacy policy works, please visit our website. I am getting error " reservation code does not exist or has not been paid" at the time of web check in "href":"https://vietjet-api.intelisystraining.ca/RESTv1/currencies/USD". The exact same thing has just happened to me and they've taken the money 4 timesSame here. To get the payment method, need to retrieve the booking key you wish. Guest : hello I have the same issue. Please kindly note that our ticket price is listed in United States Dollars (USD), your bank may charge a conversion fee from your currency to USD. Het Mehta : No refund, no cancellation will applicable for Vietjet's airfares. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-45866871', '');}, 'log_autolink_impression');flights using my visa credit card and debit card on line through their website, but have had a "declined card" message. But, I received no confirmation e-mail and I can't locate my reservation number on their website. Currently, online check-in does not apply for passengers with special services requests. Some of our site pages utilize cookies and other tracking technologies. Hi same issue here? Step 4.3. Airlines Inform - your guide to airlines all over the world. I booked the ticket on the Vietjet website and received the booking confirmation via email, but the money did not deduct from my bank account.
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