No results. We are proud to provide the dental benefits for children and adults in the Florida Medicaid Dental Health Program. Where can I learn about MCNAs Notice of Privacy Practices? Our network of dentists and oral health specialists is comprised of fully credentialed independent providers dedicated to superb clinical outcomes. Your Texas Medicaid and CHIP dental coverage with MCNA includes great benefits, such as: and more preventive, diagnostic, and therapeutic benefits to ensure healthy teeth and a beautiful smile! Contact our Member Hotline at 1-855-699-6262to learn more. All Arkansas Medicaid and CHIP households who choose MCNA will receive a FREE $10 Walmart Gift Card. MCNA has over 20 years of experience administering dental benefits to our Medicaid, Children's Health Insurance Program (CHIP), Medicare, and Commercial members. Will we be able to continue their treatment without interruption? Toby the Dental X-Pert joins his friends Emma and Zach to play Tooth Trivia and to learn some cool dental tips! For help with transportation, call our Member Hotline at 1-855-699-6262. If this is the case, your dentist will ask MCNA to review and approve the services on your behalf. Contact by Phone We are here to help you! Parents/guardians may only receive one (1) of each type of gift card value-added service from MCNA per child regardless of the length of enrollment or number of times enrolled with MCNA. For more information contact the Managed Care Plan. How can I access the Texas Medicaid/CHIP Vendor Drug Program? Parents or guardians are entitled to receive an additional $15 Amazon.com Gift Card* per child. Texas Medicaid and Healthcare Partnership (TMHP), Texas Health and Human Services Commission (HHSC), Texas Public Health COVID-19 Vaccine Scheduler, Amazon.com Gift Card and other Value-Added Services, follow MCNA on Facebook, Twitter, and YouTube, Office of Consumer Credit Commissioner website, U.S. Health Resources & Services Administration website, MCNAs Pre-Authorization and Claims Submission Guide, Update Your Contact Info with Texas Medicaid, Your Texas COVID-19 Vaccination Checklist, Facility Co-pay, Inpatient (per admission), Tell you about your rights and responsibilities, Tell you about the MCNA Complaint and Appeals processes, Assist you in writing and filing a complaint or an appeal, and keep track of it until the issue is resolved, Tell you about your dental benefits and help you get dental care, Assist you in finding resources in your community to help meet your needs, Fill out the State Fair Hearing and External Medical Review Request Form that came with the internal appeal decision letter from MCNA. 200 West Cypress Creek Road, Suite 500 Yes! You may download a Provider Directory below. At MCNA Dental, we care about your smile, and we are here to help you. How do I submit claims, pre-authorizations, and referrals to MCNA? How much do I have to pay for dental services? The Texas Health and Human Services Commission (HHSC) has identified a portion of CHIP members in the July 2021 renewal population that received incorrect information in their renewal packets, resulting in their coverage ending effective July 31, 2021. The Member Handbook for Arkansas Medicaid and CHIP will be available once the program begins on January 1, 2018. Tell them you choose MCNA Dental for your dental services. MCNA is a dental benefits administrator for state-sponsored Medicaid and CHIP programs. MCNA offers exceptional service to state agencies and managed care organizations for Medicare, CHIP, Medicaid, and also provides commercial dental plans. You can send your written complaint/grievance or appeal to: MCNA Dental Parents/guardians may only receive one (1) gift card value-added service from MCNA per child regardless of the length of enrollment or number of times enrolled with MCNA or in any Texas Medicaid and CHIP program. Ofrecemos servicios de interpretacin y podemos ayudarle a responder preguntas en su idioma. We serve over 5 million children and adults with the singular mission of improving their general health by ensuring access to quality dental care. You can avoid extra costs by checking that your drugs are on theAgency for Health Care Administrations Preferred Drug List. Toby the Dental X-Pert joins his friends Emma and Zach to play Tooth Trivia and to learn some cool dental tips! Click here to learn how to turn on JavaScript. MCNA Dental is a leading dental benefit management company committed to providing high quality services to state agencies and managed care organizations for their Medicaid, CHIP, and Medicare members. Available at 1-855-691-6262, Monday through Friday from 7 a.m. to 7 p.m., to answer your questions and help you with your dental care. We are proud to provide the dental benefits for children and adults in the Florida Medicaid Dental Health Program. Espaol: Si usted no habla ingls, llmenos al 1-855-699-6262. 508-6775, Monday to Friday, 8 a.m. - 5 p.m., Saturdays, 8 a.m. - 12 p.m. MCNA Dental: (800) 494-6262 or (855) 691-6262, Monday to Friday, 8 a.m. - 7 p.m. You are leaving the Molina Medicare . Adult members may only receive one (1) gift card value-added service from MCNA regardless of the length of enrollment or number of times enrolled with MCNA or in any Arkansas Medicaid and CHIP program. Louisiana Medicaid and CHIP Dental Program. Texas Health Steps online program offers free continuing education (CE) courses. Please call our dedicated Texas Member Hotline at 1-855-691-6262 if you have any questions. Visit the VDP website for more information. Please try different search terms. The adult member must complete an Oral Health Assessment Form for themself and submit it to MCNA. Click here to learn how to turn on JavaScript. We invite you to join our network of primary and specialized oral health practitioners. In support of preserving the integrity of nationally reported data, we have completed an NCQA-Certified HEDIS Compliance Audit and received the NCQA seal of completion, recognizing that our dental quality measures are in accordance with Healthcare Effectiveness Data and Information Set (HEDIS) standards for accuracy. Box 29008 Atlanta, GA 30374-0370. When you call we will explain what happens during the complaint/grievance or appeal process and tell you how to write your complaint/grievance or appeal and send it to us. MCNAs Dental Advisory Committee (DAC) is a nine-member group consisting of MCNA leadership and representatives of the Texas Dental Association (TDA), Texas Academy of Pediatric Dentists (TAPD), Texas Academy of General Dentists (TAGD), and the University of Texas Health Science Center School of Dentistry. MCNA is a provider friendly program. Enjoy a gift card from us! Our website for the Idaho Smiles Medicaid Program. Call Us You may call MCNA's Toll-Free Member Services Hotline from Monday to Friday, from 8 am to 8 pm EST (excluding national holidays). You can use your account to find a dentist in our network with the online Provider Directory. You agree to allow MCNA to use your contact information in future outreach efforts. MCNA has a large network of General Dentists and Specialists across Arkansas to make sure you receive the high quality dental care you need. If you think a dentist or another MCNA member is doing something that could be fraud, waste, or abuse please report it to the Office of the Inspector General (OIG). Call MCNAs Member Hotline at 1-855-691-6262to speak with a Member Advocate and see how they can help you. MCNA is a leading dental benefit management company committed to providing high quality services to state agencies and managed care organizations for their Medicaid, Children's Health Insurance Program (CHIP), and Medicare members. Contact us to speak to a dedicated Provider Relations Representative. If you need another hard copy of your Member Handbook, call the MCNA Dental Member Hotline at 1-855-691-6262. Make sure the Texas Health and Human Services Commission (HHSC) can reach you. MCNA has profiles onFacebook, Twitter,YouTube, and Instagram! MCNAs Member Portal is a fast and easy way to check your dental claims history. Humana - CareSource and MCNA recognize the vital role the dental office plays in a successful dental plan. Important news and announcements exclusive to our network providers (including MCNA Dental procedure changes, change in Medicaid/CHIP dental rules, reminders about claims processing guidelines, etc.) Medicaid has specially trained people to answer your questions and to help you enroll in the plan that best fits your needs. It is open Monday through Friday, from 8 a.m. to 8 p.m. Florida Medicaid redeterminations are coming back. Its easy! To speak with a choice counselor, call the Statewide Medicaid Managed Care Help Line toll free at 1-877-711-3662 (TDD 1-866-467-4970) or visit www.flmedicaidmanagedcare.com. You can also earn a second $15 Amazon.com Gift Card per child. MCNA Dental is a Medicaid dental plan for the entire state of Louisiana. Our dentists make sure you get the high quality dental care you need. We will return your call the next business day. Member Services Representative Location United States Average salary $22,362 per year 41% Below national average Average $22,362 Low $19,403 High $25,773 Salary estimated from 2 employees, users, and past and present job advertisements on Indeed in the past 12 months. If you have questions and would like to speak with an MCNA Dental representative, please call our Provider Hotline at 1-855-776-6262. One Sports Mouthguard: o For eligible CHIP members age 6 through 19 years old. Attn: Utilization Management o Must receive a preventive dental service by an in-network dentist within the first 180 days of enrollment. What is Medicaid fraud in the State of Texas? An MCNA Member Advocate can help you get the dental care you need. To qualify for the Amazon.com Gift Card value-added service, the parent/guardian or adult member must provide MCNA with their cell phone number and email address. The complaint reads like a spy novel with not only . You can find the latest news about this phased release on the DSHS website. If you do not ask for the External Medical Review within 120 days, you may lose your right to an External Medical Review. A Increase font size. For news, offers, educational tools, and more, follow MCNA on the Web. o CHIP members age 3 through 6 years. The Member Handbook contains important information about benefits and the Arkansas Dental Medicaid and CHIP program. If you have any questions, please call our toll-free Member Hotline at 1-855-702-6262. Plaque is back! MCNA has a large network of General Dentists and Specialists across Florida. We also offer Braille and large-print versions for visually impaired members. This process is sometimes also called pre-authorization or prior approval. Click here to learn more about how to enroll. MCNA is dedicated to promoting high-quality and cost-effective oral health by increasing access to dental care for the public. You can learn more about how to join in the Become a Member of MCNA Dental section. Braille and large-print versions are also available for visually impaired members. Watch for some tips to keep those cavities away! Once the child or adult member has met these criteria, the parent/guardian or the adult member must provide MCNA with their cell phone number and email address. The key to our success has been our relationships with our providers in each region. You may also call the OIG Hotline at 1-800-436-6184. We have access to interpreter services and can help answer your questions in your language. MCNA Dental You have the right to ask for a State Fair Hearing. All appeals must be submitted in writing to: MCNA Dental Yes! If your dentist orders a prescription drug for you, we can help you get that drug through Medicaid or your Medicaid health plan. In order to take full advantage of this MCNA website, we suggest that you enable JavaScript. Prosthodontic benefits, including: complete and partial dentures. MCNA is the largest dental insurer in the nation for government-sponsored Medicaid and CHIP programs. San Antonio, TX 78229. Dental Benefits to Cover Your Needs MCNA is the Medicaid dental plan for the entire state of Nebraska. You must ask for a State Fair Hearing within 120 days of the date on the original decision letter from MCNA. In order for Texas to receive federal funds assistance for prescription claims, any drugs prescribed must be produced by a drug manufacturer that participates in the Centers for Medicare & Medicaid Services (CMS) drug rebate program. The key to our success has been our relationships with our general dentists and specialists in each region. Over 5 million members trust their smile to MCNA. We also send them a free baby toothbrush. MCNA offers an easy-to-use online Member Portal. , . Dental Services Effective January 1, 2021, the Louisiana Department of Health (LDH) has contracted with DentaQuest and MCNA Dental to provide dental benefits for qualified Medicaid enrollees. You can call Monday - Friday, from 7 a.m. - 7 p.m. (excluding national holidays). Watch MCNAs Smile Squad take them down and save the day from disease and decay! MCNA Dental is a leading dental benefit management company committed to providing high quality services to state agencies and managed care organizations for their Medicaid, Medicare, and CHIP members. We can also assist you in other languages. A Reset font size. Update Arkansas also offers frequently asked questions for Arkansas Medicaid clients to provide more important details. Be on the lookout for notices from the DCF so you will know when you need to take action regarding your coverage. No results. Yes! In order to take full advantage of this MCNA website, we suggest that you enable JavaScript. You qualify based on your familys income. MCNA is a provider-friendly program. Have you ever asked your mom or dad why you have to brush your teeth and they said Because I Said So?! MCNA is dedicated to promoting high-quality and cost-effective oral health by increasing access to dental care for the public. MCNA members, please read our Severe Weather FAQs to learn more. Our website for the Dental Wellness Plan. Our youngest members will get a reminder about their first dental checkup by their first birthday. Materials you receive are available in English and Spanish. The benefit information provided is a brief summary, not a complete description of benefits. Texas Medicaid renewals are coming back. MCNA Dental (Managed Care of North America) is a leading dental benefit management company committed to providing high quality services to state Medicaid agencies and managed care organizations for their Medicaid, Children's Health Insurance Program (CHIP), and Medicare members. MCNA is a leading dental benefit management company committed to providing high quality services to state agencies and managed care organizations for their Medicaid, Children's Health Insurance Program (CHIP), and Medicare members. MCNA offers an Online Provider Portal. Becoming a member of MCNA gets you access to great dental care and an Amazon.com Gift Card. Morgan and Morgan has brought a proposed class action over a data breach at a Florida company with millions of patients across multiple states. MCNA is a provider friendly program. Contact by Email MCNA Dental sends monthly newsletters to all of our providers, delivered right to their email inboxes! MCNA is a current dental benefits administrator for Texas Medicaid and CHIP dental program. However, if you prefer to submit a paper application instead, you may download and complete theUniversal Texas Credentialing Applicationand submit it to MCNAvia one of the following methods: Please note there may be additional processing time if choosing to submit this paper application.