Contact Human Resources at 802-371-4191. Regular role calls to see who is still waiting rather than actually calling anyone to see a doctor. Your kind words have been forwarded to senior staff to share with the department. Heartlands Hospital is on Bordesley Green East, one mile from the A45 Coventry Road. My first experience ever was on 24/5/23 as I was scheduled for an appointment and from the entrance I was well welcomed by various teams of staff. James Cunningham Toilet brush covered in dried excrement. 0121 424 3729. Best wishes Patients are entitled to claim for travel costs for NHS appointments or treatment if you receive certain benefits. Bordesley Green East James Cunningham We are pleased to hear that your experiences have been so positive - and that you encountered teamwork, a quiet environment and that one that patient wellbeing and safety at it's heart. By continuing to browse the site you are agreeing to our, Patient Advice and Liaison Service (PALS), Changes to adult services engagement analysis, Patient eligibility and selection criteria. Visitor restrictions, information for patients and more. and we will speak to our facilities team about the matter. Secondly, I could nearly perceive any offensive smell as the whole scenario was like a living apartment even though a medical facility all kiddos to the Management staff and her Great team, keep up the great work ahead your are simply the best I have seen. More examples of wasted recourses. Patient Experience Facilitator at University Hospitals Birmingham, I had very strong abdominal pain which is worsening now, I called 111 they sent ambulance out and after few checks they took me to heartland hospital emergency department, one more ECG check and blood test then waited until 8.30 in the morning, then without seen a doctor or any explanation I was sent to next door they called gp- hospital. Heartlands Hospital is based at the heart of a bustling, dynamic community. Heartlands Hospital is an acute general hospital in Bordesley Green, Birmingham, England. By car See directions and find parking information. Contact Patient Financial Services at 802-371-4392 or use our online form. The hospital is within easy access of Junction 6 of the M42 and Junction 6 of the M6 motorway. Official information from NHS about Heartlands Hospital including contact details, directions, opening hours and service/treatment details Please show your badge at main reception to receive a free exit ticket. From Birmingham City Centre, it is approximately two miles past the Birmingham City Football ground. 2023 University Hospitals Birmingham NHS Foundation Trust. My partner was taken in to surgery and the forceps failed so Baby was born (very happily I might add) via emergency C section. **We will not respond to unsolicited marketing or sales emails. Looking for excuses to cross people off lists. [2] It treated patients with scarlet fever, measles, diphtheria and tuberculosis during the First World War. I honestly can't speak highly enough of every single person involved. From Birmingham City Centre, it is approximately two miles past Birmingham City Football Ground. Im genuinely appalled by the lack of care and competence within this hospital. Thank you for taking the time to provide feedback about Heartlands Hospital Birmingham apologies for the delayed response. Address Bordesley Green East Bordesley Green Birmingham West Midlands B9 5SS Get directions (opens in Google Maps) Phone 0121 424 2000 Online Visit Hospital website Find another hospital Care Quality Commission inspection rating The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Report an issue with the information on this page. 4 stars 3 stars 2 stars 1 star Yelp Sort Filter by rating Search reviews James W. Birmingham, United Kingdom 24 268 James Cunningham James Cunningham Parking for blue badge holders is available in the main visitors' car park. After care team was brilliant too and so was everybody up on the recovery ward. For more information, visit the CQC website. Can you contact us at [email protected] with more details (exactly where you encountered the rubbish etc.) We are really sorry to hear that your experience has not been a positive one and you have encountered such an unacceptable environment on multiple occasions. Close menu, Back to We'd be keen to capture more information about this as an example of best practice to share around the trust - if this is something you and/or your partner would be interested in please drop us a line at [email protected] and we can make the necessary arrangements. Useful information for getting to the hospital by bus or train. The nurses and all the staff were absolutely fantastic. [1] The world's last smallpox patient, Janet Parker, was treated at the hospital during the smallpox outbreak in 1978. (410) 641-1100. Click on the service name for more information about that service. Dear George Thank you for taking the time to provide feedback about Heartlands Hospital Birmingham. Menu Web: https://www.uhb.nhs.uk, View Heartlands Hospital on NHS Choices on 3July2023. Fantastic teamwork. To give an overview at what was an extremely worrying time for us all, you are promised that you can contact any time the specialists which wasnt true, I left numerous messages to receive no response. For all general Heartlands, Good Hope and Solihull Hospital enquiries, please contact the Trust main switchboard number on 0121 424 2000 "Letters for loved ones" It is within easy access of Junction 6 of the M42 and Junction 6 of the M6 motorway. Patient Experience Facilitator at University Hospitals Birmingham, review titled Not fit for purpose - A&E with no emphasis on Emergency, review titled Incompetent, insensitive and uncaring, review titled Filthy toilets and corridors, review titled Top Class service during a tricky labour, review titled Longest night without treatment. The laboratories at Heartlands Hospital, Good Hope Hospital and Solihull Hospital form part of the services provided by University Hospitals Birmingham and are UKAS (United Kingdom Accreditation Service) accredited to the ISO 15189:2012 standard. Site Map | Site Privacy Policy | Notice of Nondescrimination, University of Vermont Medical CenterUVM Health Network - Medical GroupCentral Vermont Medical Center Champlain Valley Physicians Hospital, Champlain Valley Physicians HospitalElizabethtown Community HospitalAlice Hyde Medical Center Elizabethtown Community HospitalAlice Hyde Medical CenterPorter Medical CenterHome Health & Hospice, Porter Medical CenterHome Health & Hospice. Atlantic General Hospital in Berlin, MD is rated high performing in 1 adult procedure or condition. We are delighted to hear about the excellent service you received at your recent outpatient appointment and that staff were so kind, professional and patient. This place needs to be seriously reviewed. James Cunningham Contact our Patient Advocate at 802-371-4350 or [email protected] or use our online forms to share a concern or share a compliment. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. Address: 330 Washington Street Suite 350 Norwich, CT 06360. It is managed by University Hospitals Birmingham NHS Foundation Trust. McKenzie Method of Mechanical Diagnosis and Therapy, CVMC Integrative Family Medicine - Montpelier, CVMC Orthopedics & Sports Medicine - Berlin, CVMC Rehabilitation Therapy - Berlin - Granger Road, CVMC Rehabilitation Therapy - Main Campus, To contact your provider's office, use the, If you have a general question, please fill out our. Patient Experience Facilitator at UHB, by Natalie Linton - Posted on 05 July 2023. Address: 365 Willard Avenue Suite 2D . By bike See details of local cycling routes and find out where to leave your bike. Postcode: B9 5SS Clean Air Zone Find other facilities close to Heartlands Hospital, Birmingham, Find other facilities close to Heartlands Hospital, Birmingham. I am sure they do this so most people leave without seeing anyone. Best Wishes We welcome your questions and feedback. We are really sorry to hear that you've been struggling to contact the general surgery department to confirm your referral. Thank you for taking the time to provide feedback about Heartlands Hospital Birmingham apologies for the slightly delayed response. The 30 minute drop off or pick up only ticket allows free entrance and exit for up to 30 minutes. See our frequently requested phone numbers, our complete phone directory, or fill out our online form for general questions. Lots of staff walking around doing nothing. Find a hospital. 0121 424 0730. The ticket is not transferable and can only be used on the Heartlands Hospital site. Birmingham Patient Experience Facilitator at UHB, by Evelyn Rickhuss - Posted on 11 May 2023. For further information contact Louise Fallon, Quality Manager, 0121 424 1235, Clinical Chemistry Clinical Advice and Test Interpretation, Immunology Clinical Advice and Test Interpretation, Haematology Clinical Advice and Test Interpretation, Microbiology and Virology Clinical Advice, Specialist Testing Laboratory (Biochemistry), Senior Clinical Scientists (Biochemistry), Location of Heartlands Hospital Laboratories, Minimum Dataset for Completing Request Forms, https://www.ukas.com/find-an-organisation/, http://www.heftpathology.com/frontpage/test-database.html, Heartlands, Good Hope and Solihull Hospital pathology laboratories are a UKAS accredited medical laboratory No.8217, United Kingdom Health Security Agency laboratory is a UKAS accredited medical laboratory No.8213. Heartlands Hospital is a Hospital facility based in Birmingham. Description text is based on the Wikipdia page Heartlands Hospital. B9 5SS, For all general enquiries, please call 0121 424 2000, https://www.uhb.nhs.uk/news-and-events/news. I am so so so grateful to everybody involved in the process. If you have any specific queries they will redirect this to the operational teams for advice. The Hospital is within easy access of junction 6 of the M42 and junction 6 of the M6 motorway. Patients & Visitors. Same rubbish on floor en route to ward the whole time. University Hospitals Birmingham NHS Foundation Trust, "Ward Block 10, Heartlands Hospital, Bordesley Green East, Birmingham, West Midlands: Historic Building Record", "City hospitals have a long and proud history", "The East Birmingham Hospital National Health Service Trust (Change of Name) Order 1993", "Kier appointed to deliver 97.1m Heartlands Hospital project", Royal London Hospital for Integrated Medicine, National Hospital for Neurology and Neurosurgery, University College at Westmoreland Street, Walton Centre for Neurology & Neurosurgery, Royal National Hospital for Rheumatic Diseases, Robert Jones and Agnes Hunt Orthopaedic Hospital, https://en.wikipedia.org/w/index.php?title=Heartlands_Hospital&oldid=1084408987, Short description is different from Wikidata, Official website different in Wikidata and Wikipedia, Creative Commons Attribution-ShareAlike License 4.0, This page was last edited on 24 April 2022, at 09:10. Replied on 10 July 2023. [2] Three additional pavilions and a nurses' home were added in 1904. All car parks across the Heartlands Hospital site have good lighting and have been accredited by the Park Mark Safer Parking Scheme. Best Wishes Check the Brum Breathes website for full information. However once on the ward the staff were lovely. Address. Aspen Ward. We are really sorry to hear that you've been struggling to contact the general surgery department to confirm your referral. My partner was put on a drip to help ease the process along but baby didn't want to move around even after 4 hours! Language links are at the top of the page across from the title. Home Getting here Heartlands Hospital By car By public transport By bike Heartlands Hospital is located in Bordesley Green East, one mile away from the A45 Coventry Road. Thank you so much for taking the time to provide feedback about Heartlands Hospital Birmingham. [2], After joining the National Health Service as Little Bromwich Hospital in 1948, it became a general hospital in 1953. Thank you for taking the time to provide feedback about Heartlands Hospital Birmingham. Dr had no clue and they just give some painkillers and send home, before I come home I went back to emergency department told Im confused and my stomach pain increased. . You can reach them on 01214240808. The Care Quality Commission (CQC) is the independent regulator of health and social care in England. It will have 120 consultation rooms, 26 specialist audiology and ear nose and throat rooms, ultrasound and X-ray rooms, and CT scan and MRI scanning facilities in a new 18,000 sq metre four-storey building.[5]. 0121 424 0808 View Heartlands Hospital on NHS Choices See how to get in touch directly with wards and departments at University Hospitals Birmingham. James Cunningham Must be terrible for their moral to walk through corridors like that, not to mention the patients, Report review titled Filthy toilets and corridors as unsuitable, Dear relative Poor patient services, Report review titled Not good patient contact as unsuitable, Dear George The insensitivity to patients and relatives is beyond belief. Heartlands Hospital. PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate. Waiting time. James Cunningham Address . Try our handy symptom checker. Learn how to stop smoking or how to prevent or manage chronic conditions such as diabetes. There are so many failings from this hospital, its hard to know where to start. 1) Ring 0121 424 7371, this is the Waiting List team leader for General Surgery, they will be able to advise where you are on the waiting list. Patient Experience Facilitator at University Hospitals Birmingham. Corridors littered with amandoned trolleys making it look like a scene from the walking dead. We are really sorry to hear that your experience with our Emergency Department was not a positive one aand that information about what was going on and how long you had to wait was not more forthcoming. 0121 424 3500. Heartlands Hospital He was I unit J and unitC. It was very difficult for me to get into the correct position for the laser but the doctor and nurse were so kind, professional and patient I cant thank them enough. Antenatal Day Assessment. PALS are here to help and can be contacted by phone 0121 424 0808, by email [email protected] or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern 130 Fisher RoadBerlin, VT 05602 Get Directions 802-371-4264, *CLOSED Memorial Day, Monday, May 29, 2023, 1311 Barre-Montpelier RoadBerlin, VT 05601 Get Directions 802-371-4239. Review titled Heartlands Hospital . Higher than average. Best Wishes Local taxi companies to Heartlands Hospital. Protection of personal information - Laboratory Medicine comply with the Trust Data Protection policy and have procedures in place to allow the Directorate and its employees to comply with the Data Protection act 1998 and associated best practice and guidance. PALS are here to help and can be contacted by phone 0121 424 0808, by email [email protected] or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern The anesthesiologists explained everything perfectly during the epidural and the were very reassuring too. I left hospital and went home, my chest and stomach pains had increase, but dont what to do and where to go Heartlands Hospital is an acute general hospital in Bordesley Green, Birmingham, England. My stay was really an amazing experience as though my first visit was like a regular visitor experience. More information on Heartlands Hospital can now be found on our new website. Birmingham We're improving the accessibility of our websites. Best wishes The student midwives and midwives never left our side and were so incredible, reassuring, informative and just all around amazing. Best Wishes Best wishes They want you to wait long hours but have no idea of what is happening and how long things will take. For Employees: CLICK HERE to get information on how to work at home and stay connected. Phone: ext 42105 Immunology Registrar Clinical Enquiries Phone: ext 43184 / 40379 Immunology Secretaries Secretary Phone: ext 40185/ 42863 Immunology Clinical Enquiries Phone: Bleep 2119 Mon-Fri 09.00-17.00 Specialist Testing Laboratory (Biochemistry) Enquiries Phone: ext 43707 Sheryl Gorrie Chief Biomedical Scientist (Immunology) Phone: ext 42185 The hospital is within easy access of Junction 6 of the M42 and Junction 6 of the M6 motorway. Address: 46 Prince Street, Suite 310, New Haven New Haven, CT 06519. I will recommend this trust over and over to anyone as truly an emergency unit but everyone was just fitted into their field of care. Norman Power Centre Queen Elizabeth Hospital Birmingham Solihull Hospital Washwood Heath Community Diagnostic Centre Heartlands Hospital is based at the heart of a bustling, dynamic community. Heartlands Hospital is a Hospital facility based in Birmingham. by NHS website To find out if you can claim, please visit the help with travel costs page. All I can ever observe from the minute I stepped into the hour I left was just teamwork ad effective health care service with very limited amount of noise as this was the hallmark of the well-being and safety of the patient. Thank you so much for taking the time to provide feedback about Heartlands Hospital Birmingham. Your kind words have been forwarded to senior staff to share with the department, if you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/ [3] It became Heartlands Hospital in 1993. Discounted tickets for multiple visits are available to purchase from the parking office. I have always had faith in the NHS and have been an avid supporter of raising money, I am left with a feeling of extreme disappointment and heartbreak from the treatment we received as a family. I would like to take the opportunity thank everyone who made my stay very comfortable where I had two operations to treat my condition, absolutely first class. The doctors came in periodically towards the end to assess and were very gentle and kind and spoke through everything in such away that neither of the options felt daunting. Heartlands Hospital is based at Bordesley Green East, one mile from the A45 Coventry Road. ExpressCare - Waterbury is permanently closed. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. Find services. We were given so much false hope in terms of treatment which again a similar story to the contact didnt transpire. After 2 hours told to wait another 2 hours. If you're travelling to one of our locations by car, you may need to pay to travel through Birmingham's Clean Air Zone. Human Resources. Extremely disappointed, Report review titled Longest night without treatment as unsuitable, Dear Awat Report review titled Top Class service during a tricky labour as unsuitable, Dear Kristopher A 20 exit card, which is valid for 90 days, at a cost of 10 is available to chemotherapy, Palliative Care, Renal and Ward 26 patients and their visitors. Patients are entitled to claim for travel costs for NHS appointments or treatment if you receive certain benefits. Give Us Feedback. Can't visit? Patient Experience Facilitator at UHB, by George Perkins - Posted on 07 July 2023, I am due for hernia repair cannot get in touch with general surgery department to confirm referral is being dealt with and/or when because I am in constant discomfort Thank you. Back to Cancer service department providing medical care and support services to people living with cancer. Heartlands Hospital is located in Bordesley Green East, one mile away from the A45 Coventry Road. Performance. We are really keen to listen to your concerns in more detail to understand more about what has happened and to try to resolve any outstanding issues. Visited Accident and emergency services on July 2023, Report review titled Not fit for purpose - A&E with no emphasis on Emergency as unsuitable, Dear Steve Telephone. Thank you for submitting your request. Heartlands Hospital. The hospital has its origins in an infectious diseases hospital known as City Hospital, Little Bromwich which was completed in June 1895. See details of local cycling routes and find out where to leave your bike. We are keen to listen to your concerns in more detail to understand more about what has happened and to try to resolve any outstanding issues. During it all I still managed to cut the cord and we had cuddles with mom whilst they were finishing up. Heartlands Hospital The surgeons and consultants were fantastic and efficient in theater and did such a brilliant job stitching my partner back up. James Cunningham As part of The University of Vermont Health Network6-hospital system, we are working to improve the lives of our patients by delivering outstanding care cost-effectively and bringing the best of academic medicine and community care. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible. Text is available under the CC BY-SA 4.0 license, excluding photos, directions and the map. Address Bordesley Green East Bordesley Green Birmingham West Midlands B9 5SS Get directions (opens in Google Maps) Phone 0121 424 0808 Online Email Find another service About PALS Reception is located on the left as you enter the hospital via the main entrance. The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. 2) Contact [email protected] with your hospital number and they can do a proper check of what the current situation is. Washwood Heath Community Diagnostic Centre. Nurses calling out names multiple times duplicating assessments as they do not update the computer systems to say they have been seen. If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/ Best Wishes I was able to have the laser treatment completed. 130 Fisher RoadBerlin, Vermont 05602802-371-4100, Mailing Address:P.O. General Questions. We are delighted to hear about the excellent service you received during your recent admission following a heart attack and that you encountered staff who made you so comfortable and who were so first class. Address. We are delighted to hear about the excellent service your partner received from all the staff in our maternity team and that you and your partner were treated with so much kindness and care during your time here, and that the Emergency C section went to plan. I demanded to see a doctor or at least explain to me what happened and why I have waited for now 12 hours, sorry you Re-register yourself and wait we can see you but dont know when I told. Compare waiting times at other local hospitals to receive treatment sooner. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. Patient Experience Facilitator at University Hospitals Birmingham, I recently was admitted to Heartlands Hospital suffering from a heart attack, B9 5SS. Explore our FREE workshops for managing your health. My partners Labour started off very routinely, going in at 5cm. Thank you, Report review titled Great practice as unsuitable, Dear Sandra It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. Average waiting time from GP referral to treatment for this department. 2023 University Hospitals Birmingham NHS Foundation Trust.