A staff member saw and brought to our attention. Pen Ryn was easy to work with from start to finish, while also being reasonably priced! The two of them are so attentive and caring, they respond to emails within hours, and you can tell they really love what they do! Now, let me tell you about the wonderful staff, and why you would be mistaken to not go with this site. 1601 State Road, Bensalem, PA, 19020. Shauna even packed up cookies for my grand father to take home. Besides its physical beauty, many of our guests commented on how delicious the food was especially the endless hors d'oeuvres during cocktail hour (I wish I could've eaten more). lable and didn't miss a single detail. Couldnt recommend this venue more! We feel very lucky to have such a beautiful venue nearby, and that they had a top-notch event team to help make our wedding a success. We had our wedding at the mansion on 6/29/18 and everything was so beautiful and went so smoothly. I can say that the way PRE handled pandemic weddings is consistent with what is in their contract that I signed. W ** I cannot thank the Pen Ryn staff enough. Taking advantage of the Pen Ryn Estate's beautiful setting in Bensalem, Pennsylvania, Christina and Darnel hosted their ceremony outdoors on the estate's perfectly manicured lawn. Our day of coordinator, Colin and staff members, Judy and Debbie constantly checked on us to make sure we had everything we needed. The day of the staff was extremely attentive. Thank you again and keep us posted in the years to come. The three reviews from 2013 were all negative. We never lied in a tour, you were sent an email of potential/possibly options- After 25 years in this industry, we never take the BIG day lightly as we know how much every detail matters. It does take a little time for responses and communication so you may need to follow-up, as some emails could not come through. Just as many of the reviews state, they are greedy, scum bag folks It is our opinion they are just horrible people and maybe that is why they took down their own Facebook page last spring after so many negative comments. The venue dates to 1744 and has beautifully appointed rooms, perfectly manicured gardens and river views. I could go on and on but ultimately, if you are considering having a wedding at Pen Ryn - do it - you will not regret it. It needs so little additional decor which saved us a decent amount of money. The bartenders were WONDERFUL. I had an AMAZING experience with my wedding at Pen Ryn on October 14, 2017. The long tree lined driveway to the venue that opens up to the expansive lawn with the Delaware River in the background took our breath away! This is the classic "If I could given 10 stars" review =) I can't say enough about how amazing my day was at Pen Ryn. Apparently they can input your wrong email and you may miss important information including but not limited to: billing, food tastings, final details. Thank you so much to Pen Ryn Estates, especially Jim and Shauna, for making my wedding day perfect and day to remember!!! She had everything under control and had a plan for anything and everything. Would recommend this venue to everyone. In every sales tour, in our bridal packets, in our email signature, you see every name that has helped. We are certainly sorry this Bride feels the way she does. She told us we didnt want to enhance the tent with draping (which we did!) made sure we had everything we needed from the time we stepped on to the property until we left at the end of the night. This venue is an affordable venue with a surprisingly beautiful offering and wonderful day of staff. We always received prompt replies and the team was happy to answer any questions we had. It was so easy with them both! It was the most incredible experience ever. Copies of such are retained by both host and event staff. Lavelle and Colin were abso Jessica, thank you so so much!! To begin, our Event Team and Pen Ryn Estate Inc. wholeheartedly disagrees with this host on every point mentioned in this review. --- I had a mishap with my bustle and Shauna was there in no time to provide us assistance. She and the entire staff made our night one to remember, we could not want for anything, the Jim, Within close proximity to the Delaware River, it offers the perfect ambiance for a wedding, banquet, dinner, and more. I truly cannot recommend this venue enough. We appreciated Pen Ryns flexibility in trying to accommodate our West African recipes. However, they would always end up coming back with a straight answer and always immediately update the contract to include any changes. .. Pen Ryn Estate made sure everything went smoothly and they were very attentive to us making sure we got to sample the hor d'oeuvres and got drinks! The detailed Bridal Packet helps you make and focus on the million big and little decisions that have to be made to host an First of all the venue itself is stunning. Now all we have to wait for is to get back the pictures we took on the gorgeous property and relive the day all over again! He was so frustrated with how many things he had to direct, like how the guest were walking into the venue with me standing there taking pics Before the ceremony. My husband and I had multiple servers providing us with food and drinks throughout the evening, which helped us save time for dancing and chatting with guests! The venue and the surrounding grounds are beautiful! Needless to say, Shawna refuses to reimburse us for the meals that our guests never received. My guests still talk about how great the food was, cocktail, buffet and dessert! Due to our historic locations, we need to preserve and maintain pristine conditions. People are still raving about the food to us! ordable price and the menu looks great (can't wait to try it!). The staff decorated and put all of my visions exactly in to place, and I am just so extremely thankful. We wish you nothing but love and happiness in the future. Browse affordable wedding venues that fit your budget and style, read verified reviews and info, and quickly see how much a wedding venue costs by requesting a quote. They made sure our day ran perfectly with the least amount of stress. Thank you again Pen Ryn!! She went above and beyond helping us pick the best venue for us. He even worked with us to offer Baklava as a dessert option, for our Middle Eastern wedding. This was an honest mistake which you were immediately told in the next email. From beginning to end, we were given pristine service & the staff had alwa We HIGHLY recommend Pen Ryn Estate!!!! The week before my wedding was the most stressful since they were not available Mondays & Tuesdays. I highly recommend Pen Ryn to anyone who is looking for an affordable and elegant, unique venue :). Hosts are provided a bridal packet with guidelines, due dates, FAQs and recommendations. Jim you are amazing and my family and bridal party can't stop talking about how awesome you are! She truly kept us in check with the timeline throughout the night and worked hand in hand with all our vendors to be sure everyone was on the same page! 2. Love , Devon and Ali - 6/16/19. rm us that some changes we made or requests became 'upgrades' and that we'd be charged ~ this happened five (5) days before the wedding. uld comfortably seat all of our guests, coupled with an affordable price. If this had happened on our wedding day, it would have been horrendous. It unexpectedly showered right before our ceremony and we had already committed to having it outside. Our Captain, Jim, and our matre d, Bridget were exceptional in every way. We can't say enough about the staff - specifically Jenna. This venue does not allow enough time in their contract to arrive and take pictures before the ceremony. The grounds are simply stunning even in winter(see pictures). it's large ceilings and beautiful architecture. I literally can't say enough good things about Pen Ryn and their event team. above and beyond for my husband and I. Colin and Ashley were a pleasure to plan with, working with every request I had and answered my endless questions with care and ease. I understand that its impossible to pick it all up but it was in the train of my dress. A few minor reasons for giving 4 instead of 5 stars. - Lack of Accommodation or Understanding: We are so proud to share these pictures with our We have an Event Management team that meets with every host weeks/months before the big day. - Lack of Care for their Clients: An extra special shoutout to chef Joel. The Rivers Edge description said Handicap guests may be driven directly to the venue entrance. Had we know you were this unhappy either during the planning process or even the day after in your thank you, everything was wonderful e My wife and I had found Pen Ryn on The Knot and compared to other places we were looking it seemed to have everything we wanted from gorgeous views, plenty of open outdoor space, a large cocktail and ballroom floor. Again, thank for the favorable comments regarding our team. Last, the fountain was not on and I had asked several times if it was going to be and was not told it would not have been turned on. Only issue we had is for the rehearsal, the roads all around Pen Ryn flash flooded, to the point that many of us (including myself, the bride) couldnt make it to the venue. I was recently at a wedding on the Fourth of July and it was a disaster from start to finish. A big thank you to Pen Ryn for such a wonderful evening! Just an FYI for when you book! ning process, the entire Event Team made sure that every detail was in order and even thought about things I had no idea on. The library room for cocktail hour added historic charm to our vintage wedding style (also a great backdrop for photos). We were the top priority which I appreciated. I can't stress enough how easy they made this whole process! I was worried about getting sick on my wedding day. I had a total blast at my wedding would totally recommend! Our entire team answered every phone call and email, from every single member of your party, within a reasonable time. Part of the charm of this location is that it doesn't require a lot of extra - our marriage ceremony area, cocktail area, and ballroom were all so beautifully decorated to start with, we didn't need many additional florals or embellishments. THEY ARE UNABLE TO CONFIRM REHEARSALS UNLESS YOU BOOK TO HAVE YOUR REHEARSAL DINNER WITH THEM. They provided very limited options, & we even offered some additional thoughts, which isn't our job to do but felt we needed to since they didnt really seem to know what could/couldnt be done on their estate. But driving onto the venue, we were blown away by how secluded th We were married on 11/19/22 at the mansion, and had the perfect day at the perfect venue. Fall Invitations Save the Dates Real Weddings / An Intimate White and Green Wedding at Pen Ryn Mansion in Bensalem, Pennsylvania Pen Ryn Mansion Wedding Venue Favorite The service we received as the wedding couple was also outstanding. We yielded & yielded. She was thorough reviewing all of our decorations and instructions to make sure the day would go off without a hitch which it did! Mind blowing, honestly. Some of the older negative reviews we found made me realize that the complaints were mostly from a lack of reading and understanding what was agreed to in the contract, and not so much the fault of the venue. Pen Ryn is beautiful and the staff added to that experience. Benjamin Franklin is one of many historical influencers that visited the location. The fact that Megan had made us promises meant nothing! Please, any future brides, I beg you not to overpay at Pen Ryn just to be treated like garbage for your own wedding. Taste of Philly Station was a DISGRACE! I sent out dozens of inquiries to venues during my search, but found myself repeatedly getting no responses or having to follow up to get answers. 2) Postpone our event to a later date, &hope that we're clear to have indoor events. When I made it known to Ashley that I was disappointed that there wasnt a mac-and-cheese bar, they added the pasta to their preexisting mashed potato bar to make it happen. impeccable, we got a lot of compliments on the filet and mashed potato station. We originally worked with Brianne, who really was great. We cannot begin to thank Pen Ryn Estate enough for helping make our wedding day better than we could have ever imagined. We got engaged two years ago, and from the very beginning until the big event they were extremely helpful and accommodating. To insinuate (1) of your (4) event managers is not permitted to attend her own wedding because of you is ridiculous. I would pick this venue again and again if I could! If you can work this out before signing a contract, I advise you to do so. From the day we met Jenna at our tasting I knew we were in good hands! allowed to have lives and get married themselves. The desserts were so delicious we had many leftovers, & those were the best cannolis Ive ever had! Butlered waiters came around multiple times with the Hors DOeurves. They were extremely reassuring and made sure I was accommodated. We encourage any host to discuss any topic with our event team throughout the planning process. We had to do our own research on all vendors as they dragged their feet on getting back to us on EVERYTHING! Dehumanizing our staff and thinking we don't read these reviews and want to improve is beyond. The staff was professional and very organized when it came to the day of the event. For weeks I had emailed venue after venue and then when I finally came across Pen Ryn I knew right away that it was where I wanted to get married. We received so many compliments from our guests, we know this could not have been possible without all of the wonderful staff. mail, we could have changed or aided. ndly. The grounds are breathtaking. Our 28 years in the wedding industry will provide stress-free planning process and decades of good advice. This was one of the many examples of their poor communication and lack of professionalism. Precautions were taken to keep everyone feeling safe during Covid. Regarding Tastings, these well attended events are available for each and every Bride and Groom and up to four additional attendees. Again, we encourage potential hosts to meet with our Event Team, explore our offerings, our venue, our competitive pricing and see why the Pen Ryn Estate remains one of the premier event venues in the Philadelphia / Bucks County area. "Pen Ryn Estate is treating all of their brides and grooms horribly during this time," one woman wrote on Facebook. I cannot say enough good things about this venue. I trusted her throughout the night and I know my parents felt well taken care of as well. From the outside ceremony location to the beautiful cocktail rooms and stunning ballroom, we immediately fell in love - especially with the library room! Absolutely amazing show!! Any stress I had over our big day virtually vanished when we walked into the mansion. Also the music, cannot be loud. They took the time to check temperatures with my guest and everyone got theirs cooked exactly how they wanted. I had to correct the contract multiple times to make sure my pricing and all the items were how & where I wanted them to be set up. We especially appreciated how they took such great care of our immediate families throughout the entire evening. --- O my goodness! te for October of 2020, when the Covid outbreak began in early 2020 they informed us that we could transfer to to 2021 for an additional 10% per person. Once we arrived & were greeted by Colin, he introduced us to Shauna (event coordinator) & Debbie (Maitre D) who were both so kind & welcoming! Pen Ryn Estate is truly the best wedding venue & the Event Team is incredible! Email and scheduled phone calls were somewhat effective. The staff was great and they made sure the whole entire evening went perfectly (which it did)! Now I just want all my friends to get married there so I can keep going back!!! Dont bother trying to call Pen Ryn, the chances that someone answers the phone are worse than the chance of being struck by lightning. husband and I got married on July 4, 2019 at the Belle Voir Manor and just had the most perfect day! THANK YOU to EVERYONE who made our wedding truly a dream come true. We were worried that extra charges were subtly being added after we had signed. She even helped fix my bustle with a binder clip. The staff catered to me and my husband with food and drinks and night! Staff did set it out for us. I was immediately sold with the beautiful grounds, two lovely venues to choose from and extremely friendly and helpful staff! This is strange considering I electronically signed using Docusign and can view that contract whenever I want, which they should also be able to do. The wait staff was efficient and yet barely noticeable. Weeks before our wedding, we argued having to pay for our guaranteed guest count, a number we signed prior to the start of COVID-19. Bridget even stopped in during the reception to say hello which I thought was so nice! Right from the start Pen Ryn has been incredible. Jenna is an amazing Event Manager and we will pass this message along to her and the rest of the Event Team. We were told We are not able to provide any discount as if River's Edge as we do not provide a discount for Pen Ryn Mansion being smaller. We specifically chose Belle Voir over the Mansion because it was bigger. Having celiac disease, LOVE THEM! Pen Ryn Estate. Guests were never left waiting for what was next. Also, the food is horrible. Overall beautiful place but I wouldnt choose it again. The room was gorgeous as well, they redid Bell voir feb 2018 and the floors are just gorgeous. The Knot offers All-In-One wedding planning with easy to use tools, guides, & inspo to make your wedding journey effortless. Pen Ryn Estate. Happy wife, happy life they say! -We are building a 3rd venue to open our date availability and offed the option to move venues for this current year as outdoor spaces are permitted These private event spaces set an intimate atmosphere for you and your guests, with modern decor and riverfront views to captivate your guests. This is a long review. We had very few things go correctly with this venue and instead of being empathetic and understanding, our wedding coordinator was defensive and spiteful. The service was incredible!! years of happiness. Maybe most brides are but I wasnt there yet. The ceremony layout outside is so pretty! Their attention to detail was like no other and we couldnt have been more pleased with how they went the extra mile with everything (i.e. everything up exactly how I envisioned it, and if anything went wrong that day, it was handled without my involvement which was so appreciated! With no one caring for it, the estate soon became unrecognizable, with all its charm and character left to rot. 10/10- staff, food, drink, decor- you name it they did it and with excellence. We met her during our drop off appointment a couple days before the wedding, and she was so personable and truly excited to make our wedding as perfect as possible. Pen Ryn Estate (@penrynestate) . For any handicap guests who are using the hotel shuttle, they would be able to take a golf cart. That put us in the awkward situation of explaining that our handicap guests were quadriplegic and couldnt take a golf cart. Every detail, as noted in the previous review, is discussed at the time of booking. Our culinary team will prepare a mouthwatering menu sure to leave guests wanting more. Another comment on here says they're a money-hungry company & that's exactly right. We understood the reasons but it should have been added on the original contract. ive been to plenty of weddings and had horrible wait staff and overall a bad night but at pen ryn this was not the case!! If you get married in the mansion, I highly recommend the girls getting ready there! Rivers Edge was a total of 1,600 square feet smaller than Belle Voir (initial venue). Saying no to an option = a rejection. Reviews over a year old 2. This historic property has been thriving since 1744, providing a one-of-a-kind setting for couples. If you are getting married on site, please, please, please read the contract and speak to them about your REHEARSAL. Throughout the entire night, we felt so stress-free, and we are so thankful to Colin and James for that. The Phil Inquirer featured them in a very negative story last spring also. I had to call multiple times on Wednesday before my wedding to get the correct balance to get a certified check. Pen Ryn was a wonderful and beautiful location for our wedding! All of our guests were so impressed with the food (appetizers and entrees). They said they could move everything inside but would have to start immediately (about 2 hours before) we decided to risk it but unfortunately the rain still came, we were still able to have the wedding inside just no seating and it still worked out great. Our entire team is comprised of absolute rock stars for their time and dedicate to Pen Ryn Estate and we do not stand for being called inept. friends and family. Shauna & Colin also helped bustle my dress! They were very responsive to any questions we had and walked us through each step of the way. The guests raved and raved about how elegant of a venue it is and how delicious the food was. Halfway through planning our wedding we hired a planner who was ultimately responsible for managing this relationship - so if you do not have a wedding planning this may be a more time consuming vendor relationship to manage. to take the stress out of the planning journey. They said they would revisit when we did the table set up a couple weeks prior to the wedding. Thank you to the Event Team at Pen Ryn, we owe it all to you! On the Wedding Day We tried our best to provide every detail desired, even when not within our contract limits. There was NO working with us on the contract. The staff was rude to the bride and groom, the were nasty to the photographer whose plate was paid for by the bride and groom and SHE NEVER GOT IT. Sign up on The Knot to reach more couples and book more weddings! We were honored to be a part of your special day, we were able to plan twice and be a part of your lives for another whole year =) We wish you and Matthew the best as you move forward in this next chapter. We would not recommend Pen Ryn. They didnt meet our expectations, they exceeded them! I had no idea what I was doing so they helped calm me down every step of the way. --Pen Ryn Estate, Event Team. We commend our team and encourage constructive criticism. Instagram. Thank you so much for writing this review. Pictures felt rushed and it was very hectic prior to my ceremony. Pen Ryn Estate rolls out the red carpet for the nearly 350 hosts per year. My HB & I really liked our entrees & were sad that our food didnt get refrigerated overnight (our fault). So there was no reason to retype the contract. It is a beautiful facility, and the event staff used to be wonderful - not anymore. my servers name was bridget i believe and she was constantly checking in making sure we were okay. Judy was our main maitre d, and she was amazing! Also, my brother & sister rescheduled their wedding dates at other venues during this time with no issue/additional cost moving it a year out! These reviews, as said before, are only for the benefit of trashing and masking our hard work for the satisfaction of what we don't know. The mansion faces the Delaware River, making Pen Ryn Estate wedding photos absolutely gorgeous. From my experience, you have to be planner/detail-oriented to get the best wedding day experience. Rustic was out for Christina and Darnel, as was any venue that hosted more than one wedding at a time. Thanks so much to Jenna and her staff for going the extra mile to make my sisters' day unforgettable. And as far as I can tell, it is the same way that other venues have handled cancellations and reschedules. As seen in the quotes above, their communication was often hard to understand, adding to the frustration. This venue fit within our budget without sacrificing quality. They were so accommodating to our needs and were able to adjust to inclement weather quickly to still give us the wedding of our dreams! See our reviews before and after this event to be assured that we will do everything in our power to ensure a great, memorable event on your special day. Even on my wedding day, it was raining Great and beautiful venue at an affordable price for everything included in their package. Thank We got married at the mansion on 8/21/21, and it was an absolute dream! From the start of planning our daughters wedding to the actual date, the sales/event planners have kept us informed and responded in timely manner to all questions we had. Shauna was so helpful and just so friendly and easy going! We gladly accommodate all requests. penrynest at e. com 10/ 21/ 21Weddi ng P ackage. Also, if you are getting married on site: Being a new bride, its sometimes hard to understand time lines of weddings, ETC. I just think the whole place is poorly managed. We talked through exactly how we wanted things set up for the ceremony and in the venue and the team made sure it looked exactly as we asked. Our wedding was at the Belle Voir and it couldn't have been more perfect. Perry & I give Pen Ryns staff, food, venue, drinks, overall experience 5 stars! Once the night was over, Shauna helped pack up our things. We love seeing updates and anniversaries! They had a sparkler send off for me even though I forgot to bring my own sparklers and buckets. We would have really struggled with this venue if not for hiring a wedding planner. and made sure everything we asked for was also written down on the contract. We originally posted this review on google and received a very sarcastic reply. Loved that we had the option to choose the mansion or the manor. ication obstacles, but honestly, I think it was more COVID-related than anything (we got married the week the mandates were lifted, which provided its own challenges leading up to the event.) You will not be disappointed! Her enthusiasm and love of her job is radiant. Keep us posted as we love seeing updates and anniversaries!! to get married! We gave them out as our favor We had our dream wedding at the Pen Ryn on 9/19/2020. We had about 150 guests and they fit perfectly in the ballroom - no cramming tables or chairs in to make room. The Estate and the staff were amazing! The moment we pulled into the driveway and pulled around to the mansion in front of the river we fell in LOVE. Then we heard nothing for a year, and were told at the end of 2017 she had left. Highly re We had the perfect wedding at Rivers Edge! Thank you so much for the kind words! The house has such cool features and the ballroom had more than enough space. They were quick and efficient too - guests had a few spills and they were there in seconds cleaning it up! We understand the strain COVID took on the wedding industry, but pen ryn estate went silent mid-March. Pen Ryn was very professional and helpful throughout the planning process! The bathrooms had tacky signs hung on the doors in the ladies room "do not flush sanitary products or toilets will flood.party will be OVER". Beyond our documentation process, any host can meet at the Pen Ryn Estate to discuss any matter that may be of concern regarding an event. They let me, the Mother of the Groom, and the Mother of the Bride in early so we could see the place by ourselves with out interruption. Be cautious with your contract, there is limited flexibility. But they couldnt even meet us halfway. To date we have postponed nearly 150 couples to future dates. However, it frequently took 1-2 weeks before we would receive a response, despite their email tag saying they will respond within 24 hours. The venue is stunning, unique and special. We are honored that many of our key staff have worked at the Pen Ryn Estate for many years.
